Provider Manual

Finance/Claims

 

Description
The finance department manages everything to do with the flow of money through the agency, including the billing processes.  Finance ensures, among other things, that KCMHSAS providers are paid for the services they provide at the correct time, in the correct amount, and from the correct funding sources.

 

FAQ
Q.  Who do I contact if I have problems getting my claim paid?
A.   If you have problems or questions about claims, please contact the financial analyst associated with your population.  KCMHSAS has financial analysts who  specialize in each population (MIA, I/DD, SED, SUD).  Just call 553-8000 and ask to talk to your population analyst.

 

Q.  How do I appeal a denied claim?
A.  See Provider Grievance and Appeals (non-clinical) -- Policy -- Appeal Form


Q.  How do I enter a new claim into Streamline?
A.  You can enter a new claim into Streamline by following the step-by-step instructions explained in this document -- NEW CLAIM ENTRY

 

Q.  How do I submit billing via 837?
A.  You can submit billing via 837 by following the step-by-step instructions explained in this document -- 837 COMPANION GUIDE

 

KCMHSAS Policy
Financial Management Claims Management -- Ability to Pay (ATP)
Grievance and Appeals --  Procedure

 

 

 

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